International Development Grant
Multi-Donor Basket Fund Defensoría del Pueblo (Office of the Ombudsman)
Project Number: CA-3-A034593001
Status: Terminating
Country/Region:
Maximum Contribution: $10,875,151.00
Start Date: December 11, 2008
End Date: December 31, 2017
Duration: 9.1 years
Project Description
This project supports the Peruvian Office of the Ombudsman (Defensoría del Pueblo) and its offices in 25 regions of the country in fulfilling its mandate of protecting and defending constitutional and fundamental rights of all Peruvians more specifically: (i) ensuring that Peruvian citizens especially the most vulnerable and those from the most remote areas receive appropriate services from public institutions; (ii) recommending changes in laws policies and procedures that affect the provision of education health civil registration and justice among others; (iii) strengthening awareness of and respect for human rights and democratic processes; and (iv) providing on an ongoing basis accurate information on social conflicts including those linked to the use of natural resources all over the country. The project builds on Canada’s long standing relationship with the Defensoría del Pueblo and is supported together with other donors (Belgium and Spain) via a Basket Fund which pools the resources of all three donors into one fund. By using the Basket Fund mechanism Canada optimizes the resources of its development assistance while simplifying administrative procedures for the Defensoría del Pueblo.
Expected Results
The expected intermediate outcomes for this project include: (1) defend the full applicability of constitutional and fundamental rights of people and communities before state administration; (2) contribute to the country's democratic governability; and (3) strengthen and modernize the institutional organization of the Defensoría del Pueblo to serve citizens effectively and efficiently.
Progress & Results Achieved
Results achieved as of the end of the project (December 2017) include: (1) more Peruvians are aware of their right to demand and receive good fair and inclusive services from the State. On a yearly basis some 110 000 citizens’ complaints regarding these services have been dealt with by the Defensoría; (2) 700 districts especially those in the poorest areas were visited by the Defensoría del Pueblo enabling citizens to access key services offered by this institution which addresses complaints provides human rights awareness and supervises the quality of public institutions’ services; (3) 130 000 people have been informed on their rights; (4) 40 processes of prior consultation with Indigenous peoples took place since the Law on prior consultation was approved in 2011; (5) the Ministry of Education improved its policies and ability to provide culturally relevant education to Indigenous children thanks to Defensoría’s reports and recommendations on intercultural bilingual education; and (6) dialogue continues to be the main tool to manage and prevent social conflicts which has resulted in the reduction of the number conflicts (362 in 2010 compared to 256 in 2017).
Key Information
Executing Agency:
Defensoria del Pueblo - Peru
Reporting Organization:
Global Affairs Canada
Program:
NGM Americas
Last Modified:
September 19, 2025
Development Classifications
DAC Sector:
Aid Type: Basket funds/pooled funding
Collaboration: Bilateral
Finance Type: Aid grant excluding debt reorganisation
Selection Mechanism:
Pre-APP